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Old 09-25-2015, 04:01 PM
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Default Missing Mac Address, No server settings (TVOnline only), Package Installer stuck, NAN

Are you experiencing any of the titled problems? A simple factory data reset might do the trick, however, sometimes you will need a custom update sent to your device. No problem though we have got you covered. Go fill out this form and make sure to put in all the required information. We can push an update to your device based on your serial number. This update will fix any of the listed issues and will get your box up and running again.

If you are unsure if you need this or not, please open a support ticket first and have the support staff instruct you on what to do. These updates are time consuming so please only fill them if you are certain you comply with the issue. All form posts will get pushed to the Mickyhop developers and they will be able to institute the update. Try to look through the other articles to see if you can find your issue there as well.

If the link doesn't work please copy and past into your browser.
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