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AVOV Support ~ Support Tips for all AVOV IPTV STBs

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Old 08-29-2015, 12:29 AM
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Default Factory Reset

You might want to do a factory reset straight through the console on the device. If what everybody else says doesn't work, try the following.
1) Unplug the power from your device but keep the HDMI in.
2) Get a pin or toothpick or something and press and hold the small reset button next to the power on the back of your box.
3) Hold the button for 10 seconds and while holding the button down, put the power plug back in.
4) Continue to hold the button for another 5 seconds and then let go of the button.
5) The box will reboot into console mode and from here you will select factory data reset.
6) Let the box reboot and now any software issues should be gone. If you for some reason load into the same screen, click the normal boot up which is the first option.
7) Your box should now work just fine.

In general this reset should fix most issues and is the same factory reset if you were to do it through your system menu. Only difference is this is accessible if you cannot boot past the Avov screen or in your case the first time setup.
If this doesn't work then the remote is likely faulty. If you cannot get the remote to work please open a support ticket through our website and we will help fix your issue.
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