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Old 11-11-2015, 08:19 PM
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Default Audio & Video Sync codec issue

15 jul

Recently our devices with Rockchip have been having some difficulties with different codecs available on the web and through the sources you love to watch. As for this issue, we are now working directly with Rockchip to resolve this codec issue and submit any future codecs that we find may be necessary for our Android set-top box IPTV devices.
We have also brought this issue up with the MickyHop team who we try to work closely with on a regular basis to ensure the best quality for our devices. They are also working with Rockchip & AVOV Technology to make sure we can resolve this problem so no one will experience the audio & video sync is issue (ie. watching a video and the sound is not matching the video).
Since this is an issue affecting a lot of our customers, we will keep you updated on this and work diligently with MickyHop and Rockchip to hopefully resolve this issue as soon as possible.
With that being said, thank you for all your support once again. If you need anymore help, feel free to open a ticket at our Help-desk. We will be staying on top of this issue. Keep posted!
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